Work Type
Work Type
Work Types are the work with different details pane layout, consisting of different fields.
To manage the Work Types in your project,
Click the Settings on the top navigator of your screen after entering the project.
On the next page, select Work Type from the setting navigator.
Create a New Work Type
To create a new work type:
Click the
button on the upper right corner.Add a name.
Select an icon.
Set a workflow for the work type.
Please note that only the existing workflows are available for selection here.
Customize Work Type
The newly created work types come with system preset fields. You can adjust the layout of fields or create custom fields for your needs.
To configure the existing work type, click the Customize Layout button on the action column.
Navigation of Customize Layout
Fields layout preview area
Available fields that invisible in the layout
In the left area, except for the title, which cannot be removed, you can remove and rearrange other default fields. Additionally, you can only add rich text fields.
In the right area, you can modify the layout of this area, add fields, and remove or adjust the position.
The positions of the assignee and owner cannot be moved.
The Assignee cannot be removed, while 
the Owner can be hidden.
You can set the fields as required when creating new work.
Some organizational fields can only be modified by members with "Manage Fields" permission. >> Learn how to manage organization fields
Add Fields to the Layout
Drag and drop the available fields to the preview area to add them to the layout.
You can add fields other than rich text fields to
the right area of the work detail pane. Adjust the position of the fields by dragging and dropping.
Remove Fields from the Layout
Drag and Drop the fields from the preview area to the available fields area to remove them from the layout.
Custom Fields
In addition, you can create custom fields such as formula, text, Integer, etc. to make the work details more informative. Click the +Create button to create new custom fields.
>> Learn more about custom fields
Modify Work Type Name and Icon after Created
Click the Edit button on the action column to modify the work type name and icon.
Copy Work Types from Existing Projects
To reuse work types from other projects,
Click the Copy from other projects button.
Select the project and work type.
Choose whether to copy its workflow.
Please note that:
All fields from the work type will be duplicated.
If the duplicated work type name already exists in the project, then a new work type named "xxx' copy" will be created automatically.
If the duplicated work type contains a member field, the available range of members will be reset. You will need to adjust the member range manually in the current project.
Last updated